Policies may differ during blackout periods or promotional sale offers — please confirm at the time of booking.
- Cancellation received 24 hours prior to check-in: No charge.
- Cancellation received within 0–24 hours of check-in: 100% charge of one night’s tariff applies.
Refunds will be processed within 15 working days after an email request is sent to the concerned hotel and info@ihms.com.pk with the reservation number. For payments made online, please also share a scanned copy of the receipt with the hotel and info@ihms.com.pk along with the reservation number.